- Provides an overview of social media marketing principles, customer journeys and platform selection strategies.
- Explores the use of Facebook, Instagram, LinkedIn, X, YouTube and emerging platforms for business communication.
- Introduces content creation
tools, scheduling platforms and social listening solutions used by marketing
professionals. - Covers content strategy development, editorial planning, audience research and storytelling techniques.
- Develops skills in community management, customer engagement and managing brand conversations online.
- Explores brand advocacy programmes, user-generated content and influencer marketing approaches.
- Introduces paid social advertising, audience targeting, campaign budgeting and performance optimisation.
- Covers analytics, reporting and the creation of a social media strategy aligned with business objectives.
Certification overview:
Included Items: Instructor-led OR Self-paced course + Official exam + Digital badge
Certificate Duration:
- Instructor-Led: day (live or virtual)
- Self-Paced: 12 hours of content
Who is this course ideal for?
This course is ideal for anyone interested in learning about social media marketing strategies, including business owners, marketers, content creators, and aspiring digital marketers.